About Us

Professional Label, Inc.
3415 Olandwood Court
Olney, MD  20832 US
 
301-570-0774
Info@ProfessionalLabel.com


We have been serving our customers coast to coast since 1985. Please have a look around our site, and feel free to contact us with any questions you might have.

We ship most internet orders same day, when received before 3:30 eastern standard time.  Orders placed by telephone have a longer processing time, and usually ship the next business day. 

Any free shipping offers are for U.S. orders and are shipped by our choice of carrier and service level.

For expedited shipping requests, please call us at 301-570-0774 to ensure we can meet your needs.

From time to time we may run free shipping promotions on specific products, these are for ground shipping only.  If you need expedited shipping on those products please call 301-570-0774 for a shipping cost quote.


SECURITY POLICY:  This web site uses credit card processing by PayPal which is PCI compliant. Our company has established security standards to protect the private information of all customers. Those procedures include anti-virus software, firewalls, secure systems and applications, and restricted access to data.
 
PAYMENT OPTIONS:  We offer several secure payment options.  We accept all major credit cards, PayPal, invoicing for pre-approved accounts, and our "we call" service, where we call you for the credit card info, and payment by money order.

SATISFACTION GUARANTEED:  If you are dissatisfied with blank label products you have purchased from us (custom run labels are not returnable), return the unused portion to us within 21 days for replacement or prompt refund, your choice. 25% restock fee on returned labels, 25% restock fee on cases received in saleable condition. We do not refund shipping costs on returned items.
 

We have the industry standard $2 handling fee on all orders, which covers packaging materials and labor.  This is automatically included in shipping estimates you receive on this site. 

If there is a special request to ship on the customer's UPS or FedEx account, the handling fee is $4.


Opened software not made by Professional Label, Inc. may not be returned.

In event of a return of an item originally ordered on a free shipping promotion, our shipping costs will be deducted from the refund.

All registered trademarks are the property of their respective owners.

Invoicing for orders under $100 incurs a $3.95 minimum handling fee.  

Shipping collect on customer account numbers, or 3rd party accounts incurs a $3.95 minimum handling fee.

Professional Label is not responsible for typos or calculation errors. 

International Orders

There is a $5 handling charge for orders to addresses outside North America. For packages going to addresses outside the Continental U.S.(lower 48 states), please call or email for shipping charges; otherwise we will ship your order by Priority Mail and add that amount to your charge.


Professional Label, Inc.
3415 Olandwood Court
Suite 102
Olney, Maryland 20832
Office: 301-570-0774
Fax: 301-570-0776
 

Thanks for shopping with us!

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